Privacy Policy

1. Information We Collect

When you use vionarethsol's financial forecasting and budgeting platform, we collect several types of information to provide you with our services and improve your experience.

Personal Information

• Name, email address, and contact details when you create an account
• Financial data you input for forecasting and budgeting purposes
• Company information if you're using our business features
• Payment information for subscription services (processed securely through third-party providers)

Technical Information

• IP address, browser type, and operating system details
• Usage patterns, feature preferences, and platform interactions
• Device identifiers and location data (with your consent)
• Cookies and similar tracking technologies for platform functionality

2. How We Use Your Information

Your information helps us deliver personalized financial forecasting services and maintain platform security. We process your data for legitimate business purposes under UK GDPR regulations.

3. Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Your financial information is never sold or shared for marketing purposes without explicit consent.

Service Providers

• Cloud hosting services (AWS Europe) for secure data storage
• Payment processors for subscription billing (Stripe, PayPal)
• Analytics providers for platform performance monitoring
• Customer support tools for user assistance

4. Your Rights Under UK GDPR

As a UK resident, you have comprehensive rights regarding your personal data. We've designed our systems to make exercising these rights straightforward and efficient.

Access and Portability

You can request a complete copy of your personal data within 30 days. This includes all financial forecasts, account settings, and usage history in a portable format.

Correction and Updates

Update your information directly through your account settings or contact us for assistance. We'll verify and implement changes within 5 business days.

Deletion and Right to be Forgotten

Request complete account deletion through our support team. We'll remove all personal data within 30 days, though some information may be retained for legal compliance purposes.

Processing Restrictions

You can object to specific data processing activities or request temporary restrictions while we address concerns about data accuracy or processing legitimacy.

5. Data Security and Protection

Financial data requires exceptional security measures. We've implemented bank-level encryption and multiple security layers to protect your information from unauthorized access.

• AES-256 encryption for data at rest and TLS 1.3 for data in transit
• Multi-factor authentication and regular security audits
• Role-based access controls limiting employee data access
• Regular penetration testing and vulnerability assessments
• Incident response procedures with 24-hour notification protocols
• ISO 27001 certified data centers with physical security measures

6. Data Retention and Deletion

We retain your data only as long as necessary to provide services and comply with legal obligations. Different data types have varying retention periods based on their purpose and regulatory requirements.

Account Data

Personal account information is retained for the duration of your active subscription plus 7 years for financial record-keeping requirements under UK law.

Financial Forecasts

Your financial forecasting data is deleted within 90 days of account closure unless you specifically request earlier deletion or extended retention for your records.

Usage Analytics

Anonymized usage data may be retained indefinitely for platform improvement purposes, but all personally identifiable information is removed within 24 months.

7. International Data Transfers

While we primarily process data within the UK and EU, some service providers may involve international transfers. We ensure adequate protection through approved transfer mechanisms.

• Standard Contractual Clauses for transfers to non-adequate countries
• Adequacy decisions recognition for transfers to approved jurisdictions
• Additional safeguards including encryption and access controls
• Regular review of transfer arrangements and security measures

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and provide platform functionality. You control how these technologies interact with your browsing through our cookie management system.

Essential Cookies

Required for basic platform operation, including login sessions, security features, and core functionality. These cannot be disabled without affecting service delivery.

Analytics Cookies

Help us understand platform usage patterns and identify improvement opportunities. These are optional and can be disabled through your account settings.

Preference Cookies

Remember your customization choices, language preferences, and display settings to provide a personalized experience across sessions.

9. Children's Privacy

vionarethsol's financial forecasting platform is designed for adult users aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age.

If we discover that we've inadvertently collected information from someone under 18, we'll delete that information immediately and may terminate any associated accounts. Parents or guardians who believe their child has provided personal information should contact us immediately.

10. Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and industry best practices. Significant changes will be communicated through multiple channels.

• Email notifications for material changes affecting your rights
• Platform notifications highlighting policy updates
• 30-day notice period for changes requiring new consent
• Version history available for reference and comparison

Continued use of vionarethsol services after policy updates constitutes acceptance of the revised terms, unless additional consent is specifically required for new processing activities.